Shipping policy

Shipping Policy for Australian Orders

Thank you for shopping with ANJEWELL . We are pleased to offer shipping services through Australia Post to ensure reliable and efficient delivery of your orders. Please review our shipping policy below:

Processing Time: Orders are typically processed within 1-2 business days. During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods: We use Australia Post for all Australian orders. You can choose from the following shipping options:

  1. Standard Shipping: Delivery typically takes 2-8 business days, depending on your location within Australia. $10.60
  2. Express Shipping: Delivery is prioritized, with most orders arriving within 1-4 business days, depending on your location within the Express Post network. $15

Tracking Your Order: Once your order has been shipped, you will receive a shipping confirmation email from Australia Post with a tracking number. You can use this tracking number to monitor the progress of your delivery.

International Orders: Taxes and Duties: For international orders outside of Australia, please note that your order may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the recipient and will vary from country to country.

Shipping Address: Please ensure that your shipping address is correct at the time of checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Damaged Packages: In the rare event that your package is lost or damaged in transit, please contact us immediately. We will work with Australia Post to resolve the issue and ensure that you receive your order as soon as possible.

Returns and Exchanges: For information on returns and exchanges, please refer to our Returns Policy.

Policy Changes: We reserve the right to update our shipping policy at any time. Please check this page regularly for any changes or updates.

By placing an order with ANJEWELL, you agree to our shipping policy as outlined above.